AI Systems Integration & Managed Operations
Map your highest-ROI workflow in 2 weeks. Deploy it in production.
We integrate AI into your business workflows with governance, compliance controls, and measurable ROI. Not strategy decks. Working systems connected to your real tools, with a clear go/no-go at every step.
The Problem
Your team uses AI. Your workflows don't.
58% of small businesses use generative AI. But most are using it for ad hoc tasks — disconnected from CRMs, case management, and core systems. No governance, no measurement, no policy.
52% of organizations have no AI usage policy — a compliance liability in regulated industries.
64% of professional services staff received no AI training — despite widespread adoption.
Only 20% of firms are measuring AI ROI — so most have no idea if it's working.
What We Do Differently
Systems integration. Governance. Measurable outcomes.
We are not strategy consultants. We build production systems that connect AI to your existing tools, run with compliance controls, and prove their value.
Governance Built In
Every implementation ships with AI usage policies, audit logging, access controls, and human-in-the-loop validation. Aligned with NIST AI RMF. Built for regulated environments.
Connected to Your Systems
We integrate with your CRM, AMS, practice management, and document systems. AI that writes to a chat window is a toy. AI that writes to your systems of record is infrastructure.
ROI You Can Measure
Fixed scope. Defined KPIs. Monthly performance reporting. You will know exactly what your AI investment is doing — because only 20% of firms measure this today, and we refuse to be part of the other 80%.
How We Work
Sprint. Build. Operate.
A clear ladder from discovery to production to managed operations. Every step has a fixed scope, a deliverable, and a decision point.
Sprint
2 weeks. Map workflows, rank ROI, build backlog, draft AI policy. Go/no-go.
From $7,500
Build
Fixed-scope pack. Production-deployed workflow with integrations, security, and training.
From $20,000
Operate
Monthly retainer. Monitoring, governance, cost controls, and quarterly roadmap.
From $2,500/mo
Implementation Packs
Pre-architected. Fixed scope. Production-ready.
Template-based builds for proven workflow patterns. Faster and more predictable than custom development, with production-grade governance.
Intake & Triage
Automate how work enters your business. Forms, email, SMS — classified, scored, routed, and logged in your systems with audit trails.
View packDocument Processing
Turn documents into structured data. Classification, extraction, validation, and routing — with compliance logging for regulated workflows.
View packKnowledge Assistant
Your organization's knowledge — searchable, cited, and access-controlled. AI-powered internal search with human validation for sensitive queries.
View packCopilot Governance
Deploy Microsoft 365 Copilot safely. Policies, permissions, training, and ROI measurement — so adoption is governed and measurable.
View packIndustries
Built for regulated and operationally complex businesses.
Deep expertise in industries where compliance requirements, document volumes, and workflow complexity make generic AI tools insufficient.
How It Works
How an engagement works.
A fixed-scope path from one workflow to a system that runs in production — with governance built in from day one.
Step 1 · 2 weeks
Workflow & ROI Sprint
We map your highest-cost workflow, quantify the time and error cost today, and define a fixed-scope build with a clear ROI target and risk controls. You leave with a go/no-go decision — not an open-ended retainer.
Deliverable: scoped plan, ROI model, and governance checklist.
Step 2 · Fixed build
Implementation Pack
We deploy a productized pack — intake & triage, document processing, knowledge assistant, or Copilot governance — integrated with the systems you already use, with audit logging and human-in-the-loop review as standard.
Deliverable: a working system in production, not a slide deck.
Step 3 · Monthly
Managed AI Operations
Optional retainer to monitor outputs, tune accuracy, manage vendors, and extend to the next workflow — keeping the system measurable and compliant as it scales.
Deliverable: monitoring, improvements, and ROI reporting.
WaiveFlow is a new practice. We publish client results here as engagements complete — no invented metrics.
Security & Governance
Built for environments where compliance is not optional.
Every implementation includes governance controls as standard. Not as an add-on.
NIST AI Risk Management Framework
Governance aligned with the most widely recognized AI risk management standard.
GLBA-Aware Implementation
Security controls, breach notification procedures, and documentation for insurance and financial services.
Audit Logging & Access Controls
Every AI action logged. Role-based access. Documented for compliance review.
Human-in-the-Loop Validation
High-stakes decisions always route through human review. AI assists. Humans decide.
FAQ