Workflow Pack
Knowledge Assistant Pack
Your organization's knowledge — searchable, cited, and controlled.
What We Measure
Answer accuracy and citation correctness against a question set your staff writes, share of questions escalated to a person, time-to-answer before and after, and how often staff actually use it.
A secure AI-powered knowledge assistant trained on your internal documents, processes, and expertise — with citation-backed answers, role-based access controls, and human validation for sensitive queries.
What’s Included
- Secure document ingestion and indexing pipeline
- AI-powered search with citation-backed responses
- Role-based access controls and permission scoping
- Human validation workflow for sensitive or high-stakes queries
- Integration with internal tools (SharePoint, Google Drive, Confluence, etc.)
- Usage analytics, feedback loops, and accuracy monitoring
Best For
- Insurance agencies needing instant access to carrier guidelines and policy details
- Accounting firms with scattered knowledge across partners and documentation
- Law firms building internal research assistants with citation requirements
- Any firm where knowledge is trapped in individual heads or buried in file systems