Implementation Pack
Intake & Triage Pack
Automate how work enters your business.
Expected Outcome
Reduce intake cycle time by 60-80% while improving data quality and routing accuracy.
End-to-end automation for client intake, lead triage, and request routing — forms, email, SMS, CRM logging, AI summarization, and intelligent next-step suggestions. Connected to your existing systems with audit trails.
What’s Included
- Multi-channel intake capture (forms, email, SMS, phone transcription)
- AI-powered classification, scoring, and priority routing
- CRM or case management system integration
- Automated summarization and next-step suggestions
- Human-in-the-loop review for high-risk or ambiguous cases
- Audit logging and compliance documentation
Best For
- Insurance agencies processing applications and claims
- Accounting firms onboarding new clients
- Law firms triaging inbound inquiries
- Any service business with high inbound volume